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E-mail
E-mail accounts
are available free to current SULC faculty,
students, and staff.
E-mail is NOT to be used for sending mass mailings,
chain letters, forging messages or masking the
identity of an account, sending harassing e-mail,
sending unsolicited mail to strangers, any
commercial use, etc.
Do not share your password with others. You are
liable for any other individual's misuse of your
account.
If you have
questions about appropriate use of e-mail, or if you
encounter perceived misuse of e-mail, please send
email to
itss_email@sulc.edu
User Account Service
All currently
registered students, faculty, and staff are eligible
to obtain a user account. Accounts are activated
within seconds. Once you have created an account, it
will remain active as long as you are affiliated
with the University.
All students who
are admitted to the law school automatically receive
a log in account. In order to activate the account
the student must sign
acceptable usage policy. The account will be
available to you throughout your affiliation with
SULC.
All new faculty
and staff must come to ITSS to obtain a user
account.
Educational Technology
Services
Educational
Technology Services (ETS) provides classroom
technology support, installation, teleconferencing,
video and audio, and technology support for
University events. ETS also provides consulting and
training on how to use these and other tools for
effective teaching, learning, and communication.
Hardware Support
ITSS staff at the
law center provide hardware and software support for
Law Center equipment only. This support includes
computer repair and maintenance, software upgrades,
operating system upgrades, and updates.
In case of
network, computer, printer, or scanner problems,
ITSS staff will resolve the problem in the shortest
time possible. In some instances, equipment must be
sent out for repair, and the turn-around time is
from two days to one week.
For more
information, you may contact ITSS at 771-5814 or
771-4987.
Educational pricing for
you
Faculty, staff,
and students of Southern University Law Center are
eligible for educational pricing on all products
offered by CDWG and Dell Corporation. For advice on
product selection, you may contact ITSS staff.
You may contact
CDWG representative Justin Wisniewski at:
Direct line:
866-339-7923
Fax Number: 312-705-9191
E-Mail: jwisniewski@cdwg.com
For Dell products
visit Dell website (www.dell.com)
and use the educational option to select the
products.
Electronic Bulletin
Board
There are two
networked electronic bulletin systems at the Law
Center. This system provides easy communication
between the faculty, staff, and students. Faculty,
staff, and students may display messages relevant to
the Law Center after approval from the Chancellor’s
office. The approved document should be brought to
ITSS for display.
Text should not
be lengthy.
Classroom Media
Resources
Six classrooms
are equipped with multimedia capabilities. All these
classrooms have multimedia projectors mounted on the
ceiling, and they are connected to VCRs, computers,
and auxiliary equipment. External equipment such as
laptops, digital cameras, video cameras, and other
devices can be connected to the podium for
multimedia presentations. These podium computers are
also connected to the network and the Internet.
Panel discussions
are often held, and rooms 129 and 130 may be
combined to accommodate several presenters. Up to
six microphones can be used by the panel, and
wireless microphones can be used by the students to
ask questions. An 84-inch pull-down screen is used
for viewing.
Distance Learning
Resources
Two of the six
multimedia classrooms as well as the moot courtroom
and Chancellor’s conference room are equipped for
distance learning. Lawyers, judges, and other
experts can teach students through these facilities
without the expenses of travel and accommodation.
Also, the Career Placement Department can use this
facility for interviews between students and
prospective employers.
Up to three
remote connections can be viewed at a time on the
retractable screen. Remote connection is
accomplished either through IP or ISDN. The session
can also be taped using a VCR.
Network Connections
The Law Center
offers high speed network connections for students
with laptops. These connections will allow you to:
Ethernet
connections are available in the library area. To
use the Law Center’s network connections, you must
have a working 10/100 Ethernet card and a Cat 5
Ethernet cable.
Law students are
given a limited amount of personal network storage
space. Employees have unlimited storage. Only you
have access to your personal drive.
Wireless Connections
The Law Center is
equipped with a wireless network. The wireless
network can be accessed from any part of the Law
Center building. This even extends to the patios on
the side and on the front of the Law Center
building. The wireless network is highly secure. In
order to use the wireless network one must be a
member of the Law Center community and register his
or her laptop with ITSS.
Computer Labs
There are two
computer labs available for student use.
The Law Center
maintains two computer labs. These labs are located
in rooms 136 and 168.
Law Center lab
equipment supports the following software:
Pay To Print
The student
computer labs have a total of four laser printers
for use with the computers in the lab. Each law
student will receive a specified number of free
pages per academic year, and any printing over the
specified number will be at a cost to the student of
$0.03 per page.
We make every
effort to keep the printers in good working order.
However, you may receive pages that are of poor
quality due to low toner or other printer
malfunction. You can have these pages credited back
to your account by showing the poor quality pages to
the lab attendant.
It is your
responsibility to log on and off the computer
you are using each time you use the lab. If you
forget to log out and another student prints using
your account, you are responsible for those pages.
If you think another student knows your user ID and
password, please contact the ITSS Help Desk or
change your password.
Think carefully
before printing. You will be charged for all print
jobs. Consider the following tips:
ü Use the
print-preview feature before printing.
ü Proofread
and spell check before printing.
ü If you
need to reprint a document, print only those
pages that have changed, instead of
the entire document.
ü If your
print job does not print immediately, do not
send it to the printer again without
checking the print monitor because it may
still be in the print queue.
ü Remember
to log out before you leave the lab.
Otherwise, the next user will be able
to print using your account.
Help Desk
Law Center
computer users who encounter technical problems or
need assistance can contact the ITSS Technical Help
Desk.
When to Contact
Us
-
Problems or concerns
with your id and password
-
Assistance with the log
on process
-
Printing problems
-
Performance issues or
system-related problems
-
Questions concerning
hardware compatibility
When You Call Us
-
Whenever possible, we
will resolve your problem immediately
-
If we cannot resolve
your problem right away, we can provide you
with a temporary system until your problem
is resolved.
Contact us by
phone at 771-4987 or 771-5814 or 771-4912 or E-mail:
itss_email@sulc.edu
Training
Request for
training on specific software can be submitted to
the technology department. Three training sessions
per week will be given between semester breaks.
Other training is done on an as-needed basis.
Software training includes Word, WordPerfect,
PowerPoint, Excel, Access, Outlook, and Internet.
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